Health writing has to be clear, evidence based and well structured. But it also needs to speak with warmth, understanding and humanity. We pull together hard skills (writing copy that is technically and factually correct) with soft skills (using understanding and compassion to write materials that are truly person centred). The result? Materials that go beyond simply providing information, to make a positive difference to people’s lives.

A Mile in My Shoes - Health and social care

​Writing blurbs and selecting audio teasers for audio telling the stories people in healthcare, from nurses to policymakers and parent carers to porters

Tackling patient and staff wellbeing in A&E

​A series of case studies for the Point of Care Foundation exploring the outcomes and challenges of running a co-design project with patients, to improve services

Guys and St Thomas’s Cancer website

​Developing new messages about cancer services at Guys and St Thomas', drawing on indepth interviews with the senior management team

Person centred care made simple

​Writing this short guide, drawing on interviews with leading thinkers in the field spanning philosophy, health policy and quality improvement. One reader described it as 'a fabulous resource; concise, accessible, balanced and realistic. Mandatory reading for all who plan, fund and provide health and social care’.

The Experience Based Co-Design toolkit

​​Developing and writing an online toolkit for The King’s Fund showcasing a new method of health quality improvement